Client: Any professional or natural person capable within the meaning of articles 1123 and following of the civil Code, or legal person, who visits the Site subject of these general conditions.
Services: Https://neoresid.com makes available to customers:
Content: All constituent elements The information on the Site, including text – images – videos.
Customer Information: hereafter referred to as "information (s)" which corresponds to all the personal data which may be held by https://neoresid.com for the management of your account, the management of the customer relationship and for the purposes of analysis and statistics.
User: Login, using the site above.
Personal information: "Information which allows, in any form whatsoever, directly or otherwise, the identification of the natural persons to whom they apply" (Article 4 of Act No. 78-17 of 6 January 1978).
The terms "personal data", "person concerned", "sub-contractor" and "sensitive data" have the meaning defined by the General Data Protection regulations (RGPD: No. 2016-679)
1. Presentation of the website
According to article 6 of Act No. 2004-575 of 21 June 2004 for confidence in the digital economy, users of the Https://neoresid.com website are informed of the identity of the various stakeholders in the context of its implementation and its follow-up:
Owner: SAS Grand Sud Home Capital of €69993 VAT Number: FR7341994878100036 – 540 Avenue Max Juvenal 13100 AIX EN PROVENCE
Publication Manager: Marie Berry – firstname.lastname@example.org
The publication Manager is a physical person or a legal person.
Webmaster: Marie Berry – email@example.com
Host: RéalSoft – 775 Avenue de la Plaine 06250 MOUGINS 04 92 99 79 35
Data protection Officer: Cécile BELMONTE – firstname.lastname@example.org
2. General terms and conditions of use of the site and the services offered.
The Site is a work of the spirit protected by the provisions of the intellectual Property Code and applicable international regulations. The customer may in no way reuse, assign or exploit for his own account all or part of the elements or works of the Site.
This website is normally accessible to users at any time. An interruption due to technical maintenance may however be decided by https://neoresid.com, which will then endeavour to communicate before the users the dates and times of the intervention. The https://neoresid.com website is updated regularly by https://neoresid.com responsible. Similarly, the imprint may be changed at any time: they are nevertheless required to the user who is invited to refer to most often as possible in order to take knowledge.
3. Description of the services provided.
The purpose of the Https://neoresid.com website is to provide information about all of the company's activities. Https://neoresid.com strives to provide information on the site https://neoresid.com as accurate as possible. However, it cannot be held responsible for the omissions, inaccuracies and deficiencies in the update, whether they are in fact or because of the third party partners who provide such information.
All information on the https://neoresid.com website is indicative, and is likely to evolve. In addition, the information on the https://neoresid.com site is not exhaustive. They are subject to changes since their online.
4. Contractual Limitations on the technical data.
The goal is to provide a benefit that ensures the best accessibility rate. The host provides continuity of service 24 hours a day, all days of the year. It nevertheless reserves the possibility of interrupting the lodging service for the shortest possible durations, in particular for the purposes of maintenance, improvement of its infrastructure, failure of its infrastructure or if the services and Services generate a deemed abnormal traffic.
Https://neoresid.com and the host can not be held responsible in the event of a malfunction of the Internet, telephone lines or computer hardware and telephony linked in particular to the congestion of the network preventing access to the server .
5. Intellectual property and counterfeits.
Https://neoresid.com owns the intellectual property rights and owns the rights of use on all the elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of All or part of the elements of the site, irrespective of the means or process used, is prohibited, unless prior written consent of: https://neoresid.com.
Any unauthorized site or use any items it contains will be regarded as constitutive of counterfeit and continued in accordance with the provisions of articles L.335 – 2 and following of the intellectual property Code.
6. Limitations of liability.
Https://neoresid.com shall not be liable for any direct or indirect damage caused to the user's equipment, when accessing the Https://neoresid.com website, and resulting from the use of equipment which does not meet the Specifications indicated in point 4, either the appearance of a bug or an incompatibility.
Https://neoresid.com will also not be liable for consequential damages (such as loss of market or loss of chance) arising from the use of the https://neoresid.com site. Interactive spaces (possibility to ask questions in the contact area) are available to users. Https://neoresid.com reserves the right to delete, without prior notice, any content deposited in this space which violate to the legislation applicable in France, in particular the provisions relating to data protection. Where appropriate, https://neoresid.com also reserves the possibility of questioning the user's civil and/or criminal liability, in particular in the event of a racist, abusive, defamatory, or pornographic message, irrespective of the Medium Used (text, photography…).
7. Personal Data Management
The Client is informed about the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the digital economy, the law on computer and freedom of 06 August 2004 and the general Regulations on Data Protection (RGPD: No. 2016-679).
7.1 Responsible for the collection of personal data
For personal data collected as part of the creation of the personal account of the user and its navigation on the Site, the person responsible for the processing of the personal data is: Great South welcome. Https://neoresid.comest represented by Gilles MUGNIERY, his legal representative
As responsible for the processing of the data it collects, https://neoresid.com undertakes to abide by the framework of the legal provisions in force. It is in particular for the customer to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and Maintain a record of treatments that conform to reality. Every time https://neoresid.com processes personal data, https://neoresid.com takes all reasonable steps to ensure the accuracy and relevance of personal data in relation to the purposes for which https://neoresid.com treats them.
7.2 Purpose of data collected
Https://neoresid.com is likely to process all or part of the data:
- To enable navigation on the site and the management and traceability of services and service controlled by the user: data of connection and use of the site, billing, History of orders, etc.
- To prevent and combat computer fraud (spamming, hacking…): Computer hardware used for navigation, IP address, password (hashed)
- To improve the browsing of the Site: Connection and usage data
- To conduct optional satisfaction surveys on https://neoresid.com: email address
- To conduct communication campaigns (SMS, mail): Telephone number, email address
Https://neoresid.com does not market your personal data which are therefore only used by necessity or for statistical purposes and analysis.
7.3 Right of access, rectification and opposition
In accordance with the current European regulations, users of https://neoresid.comdisposent have the following rights:
- Right of Access (article 15 RGPD) and rectification (article 16 RGPD), updating, completeness of user data right to lock or erase data of personal users (article 17 of the RGPD), when they are Inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or conservation is prohibited
- Right to withdraw consent at any time (Article 13-2c RGPD)
- Right to limit the processing of user data (article 18 RGPD)
- Right of opposition to the processing of user data (article 21 RGPD)
- The right to portability of the data that users will have provided, where such data are subject to automated processing based on their consent or on a contract (article 20 RGPD)
- Right to define the fate of users ' data after their death and to choose who https://neoresid.comdevra to communicate (or not) their data to a third party that they have previously designated
As soon as Https://neoresid.com is aware of the death of a user and in the absence of instructions on his part, Https://neoresid.com undertakes to destroy his data, unless their preservation proves necessary for probationary purposes or to meet a Legal obligation.
Grand Sud Home – OPD, Cécile BELMONTE
540 Avenue Max Juvenal 13100 AIX EN PROVENCE.
In this case, the user must indicate the personal data that he or she would like to Https://neoresid.comcorrige, update or delete, identifying himself or herself with a copy of an identification document (identity card or passport).
Requests for the deletion of personal data will be subject to the obligations imposed on https://neoresid.com by law, in particular with regard to the preservation or archiving of documents. Finally, https://neoresid.com users can file a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-Disclosure of personal data
Https://neoresid.com is prohibited from processing, hosting or transferring information collected on its customers to a country outside the European Union or recognised as "not adequate" by the European Commission without first notifying the Client. However, https://neoresid.com remains free from the choice of its technical and commercial subcontractors provided that it presents sufficient guarantees in relation to the requirements of the General Data Protection Regulation (RGPD: N ° 2016-679).
Https://neoresid.com is committed to taking all necessary precautions to preserve the security of the information and in particular that it is not communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the customer's information is brought to the attention of https://neoresid.com, the client shall promptly inform the customer and communicate the corrections measures Taken. Moreover https://neoresid.com does not collect any "sensitive data".
The user's personal data may be processed by subsidiaries of Https://neoresid.com and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective functions and for the purposes referred to above, the main persons likely to have access to the data of https://neoresid.com users are mainly the agents of our customer service.
8. Incident Notification
Regardless of the effort provided, no method of transmission on the Internet and no electronic storage method is completely safe. We cannot therefore guarantee absolute security. If we knew of a security breach, we will notify the users concerned so that they could take the appropriate measures. Our incident notification procedures take into account our legal obligations, whether they are at national or European level. We are committed to fully informing our clients of all matters related to the security of their account and to provide them with all the information necessary to help them meet their own reporting regulatory obligations.
No personal information of the user of the Https://neoresid.com site is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the assumption of the redemption of https://neoresid.com and its rights would allow the transmission of the said information to the prospective purchaser, who would in turn be given the same obligation to preserve and modify the data vis-à-vis the user of the https://neoresid.com site.
To ensure the security and confidentiality of personal data and personal health data, Https://neoresid.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption and Word of Pass.
When processing personal data, https://neoresid.comprend all reasonable measures to protect against loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Hyperlinks "cookies" and tags ("tags") internet
The site https://neoresid.com contains a number of hypertext links to other sites, set up with the permission of Https://neoresid.com. However, Https://neoresid.com does not have the possibility to verify the content of the sites so visited, and will therefore not assume any responsibility for this.
Unless you decide to disable cookies, you agree that the site can use them. You may at any time disable these cookies free of charge from the options available to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.
A "cookie" is a small information file sent to the user's browser and stored within the user's terminal (e.g. computer, smartphone), (hereafter "Cookies"). This file includes information such as the user's domain name, the user's Internet access provider, the user's operating system, and the date and time of access. Cookies are not likely to damage the user's terminal in any way.
Https://neoresid.com is likely to process the user's information regarding its visit to the Site, such as the pages viewed, the searches performed. This information allows https://neoresid.com to improve the content of the Site, the user's browsing.
Cookies facilitating the navigation and/or provision of the services offered by the Site, the user can configure his browser to allow him to decide whether or not he wants to accept them so that cookies are recorded in the Terminal or, on the contrary, that they be rejected, either systematically or according to their transmitter. The user can also set up his navigation software so that the acceptance or rejection of Cookies is offered to him punctually, before a Cookie is likely to be recorded in his terminal. Https://neoresid.com informs the user that, in this case, the functionality of its navigation software may not all be available.
If the user refuses to register Cookies in his or her terminal or browser, or if the user removes those registered, the user is informed that his browsing and experience on the Site may be limited. This could also be the case when https://neoresid.com or one of its providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display parameters, or the country from which the terminal seems to be connected to the Internet.
If applicable, https://neoresid.com declines all responsibility for the consequences associated with the degraded operation of the Site and any services proposed by https://neoresid.com, resulting (i) from the refusal of Cookies by the user (ii) of The inability of https://neoresid.com to register or consult the Cookies necessary for their operation because of the user's choice. For the management of the Cookies and the choices of the user, the configuration of each browser is different. It is described in the browser's Help menu, which will help you know how the user can change his or her cookie wishes.
At any time, the user can choose to express and modify his or her wishes for Cookies. Https://neoresid.com will also be able to use the services of external providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google more appearing on the Site of Https://neoresid.com or in its mobile application and if the user has accepted the deposit of cookies by continuing its navigation on the Website or mobile application of https://neoresid.com, Twitter, Facebook, Linkedin and Google Plus can also deposit cookies on your terminals (computer, tablet, mobile phone).
These types of cookies are deposited on your terminals only if you consent, by continuing your browsing on the website or the mobile application of https://neoresid.com. At any time, the user may nevertheless revert to his consent to https://neoresid.com depositing this type of cookies.
Article 9.2. tags ("tags") INTERNET
Https://neoresid.com can occasionally use Internet beacons (also known as "tags", or action tags, one-pixel gifs, transparent gifs, invisible GIFs and one-to-one GIF) and deploy them through a specialist partner Web analytics that may be found (and thus storing the corresponding information, including the user's IP address) in a foreign country.
These tags are placed in both online advertisements allowing users to access the Site, and on the different pages of it.
This technology allows https://neoresid.com to evaluate visitor responses to the site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this site by The user.
The external provider may collect information on visitors to the site and other Internet sites through these tags, report on the site's activity to the attention of https://neoresid.com, and provide other Services related to the use of it and the Internet.
10. Applicable law and award of jurisdiction.
Any dispute in connection with the use of the Https://neoresid.com website is subject to French law. Apart from cases where the law does not allow it, it is made exclusive attribution of jurisdiction to the competent courts of AIX EN PROVENCE